Our Privacy Pledge

At Sweetbananaz, we hold your privacy and the security of your personal information in the highest regard. This document outlines our commitment to protecting and responsibly handling your data. By accessing our website and services, you consent to the practices outlined in this policy.

1. Data Collection:

Personal Details: We collect essential information such as your name, email address, shipping address, and payment details during transactions on our platform.

Site Interaction: We track your engagement with our site using cookies and other similar technologies, capturing details such as your IP address and browser type.

2. Usage of Information:

Order Fulfillment: We use your personal information to process and fulfill your orders, and to communicate with you throughout the delivery process.

Communications: We use your contact details to send order confirmations and updates.

Personalization: We tailor your browsing experience by customizing content and offers based on your past interactions and preferences, with your consent.

Website Improvement: We analyze the data collected to continuously improve our website and services.

3. Sharing Information:

Service Providers: We share your information with third-party service providers who assist in our business operations, like shipping and payment processing, under strict confidentiality agreements.

Legal Obligations: We may disclose your information when legally required to do so to protect our rights, ensure the security of our services, or safeguard the safety of others.

4. Data Security:

We implement strong security measures to protect your personal information from unauthorized access or misuse. Please be aware, however, of the general risks associated with transmitting information over the internet.

5. Managing Preferences:

Opt-out from Marketing: You can choose to opt-out of receiving marketing communications by using the links provided in any of our messages or by contacting us directly.

Cookie Preferences: You can adjust your cookie settings through your browser’s options.

6. Protection of Minors:

We do not knowingly collect any personal information from individuals under the age of 16. Should it come to our attention that such data has been collected, we will promptly remove it from our systems.

7. Updates to This Policy:

Our Privacy Policy is periodically updated to reflect changes in our practices. We encourage you to review it regularly to remain informed of any updates. Continued use of our services after such changes constitutes acceptance of the new policy.

If you have any questions about how we handle privacy or need more details on our data protection practices, please contact us at [email protected]. We are committed to promptly addressing your questions and safeguarding your privacy rights.